01/07/2019 | Technology

GEA: new fast lane service for separators significantly shortens repair times

Following a series of optimization measures at its Center of Excellence (COE) in Oelde, GEA has already begun significantly reducing the general repair times of its separators. Infrastructure and organizational improvements, as well as the appointment of an assessment coordinator, have enabled numerous synergies, resulting in inspection and repair times being reduced by up to 40 % worldwide. For particularly urgent cases, GEA is now offering a fast lane service, which enables affected separators to be repaired in less than ten days, depending on the requirements.

Particularly urgent repairs are handled by a dedicated team, which takes care of these prioritized requests. These employees work alongside GEA’s regular diagnostic and repair service teams, but have the advantage of being able to exclusively handle prioritized cases more quickly. The fast lane service is offered for separators in all application areas with a surcharge based on bowl diameter.