A commitment to customer orientation – that is what the new creation of the Chief Operating Officer (COO) position at Höveler Holzmann is all about. The specialist for supply chain and purchasing optimization wants to use this function to improve its consulting offering for customers. The new COO Jan Laakmann has been a consultant at Höveler Holzmann for ten years and thus knows the company’s de-velopment first-hand. In addition, the supply chain and purchasing expert understands the requirements of market and customers.