Syntegon Technology is far more than a machine manufacturer: the company supports customers with solutions and services throughout the entire machine life cycle. The specialist for processing and packaging technology will demonstrate this at the Virtual Show 2020 from 7 to 13 May 2020. The virtual event emphasizes Syntegon’s focus on its service portfolio. Amongst others, visitors will see how the company will support them even better with intelligent and sustainable services in the future.

Considering the current circumstances, Syntegon not only offers a virtual event, but also provides services from afar. Right now, many customers use remote services when they need assistance with machine settings or troubleshooting. Visitors of the Virtual Show can look forward to an exclusive offer for this specific service.

Syntegon also provides further services and consulting offers, for which a technology employee would usually travel to the customer’s site, via digital channels. For example, customers can order spare parts via the E-portal, Syntegon’s online shop.

Operator training courses are also held virtually. Participants can choose the format according to their individual needs: Syntegon offers web-based and virtual reality training, as well as virtual classroom training on the online platform.